RightMarket - Secure Your Brand
Tone of Voice Assistant

One rule-book. Every user. Every workflow. Enforced before publish.

Tone of Voice Assistant screens every word your team writes — job adverts, volunteer roles, fundraising appeals, paid ad copy, partnership materials, supporter content — against your organisation's compliance rules in real time.

Configured once by your admin. Enforced everywhere. Audit-trailed end-to-end.

Tone of Voice Assistant inside a RightMarket template editor, flagging the phrase 'young person' with required and recommended changes while a live We're hiring social post previews on the right

The failure mode

The failure mode every regulated organisation shares

Across NFPs, education bodies, federations, and franchise networks, the same pattern shows up.

Many users write public-facing content

Hiring managers, volunteer coordinators, fundraisers, social media managers, partnership leads, regional teams.

Each one has their own workflow

Different templates. Different habits. Different inherited phrasing.

No single person can review everything

Central comms, HR, and brand teams are accountable for compliance — but they aren't in the room when most language is written.

Risky language rarely looks risky

The language that triggers a tribunal claim, a safeguarding incident, a Charity Commission challenge, or a Meta ad rejection rarely looks risky to the person writing it.

When a regulator asks “how do you ensure compliance in the language your organisation publishes — across every user and every workflow?” most organisations have no systematic answer.

Tone of Voice Assistant is that answer.

How it works

How Tone of Voice Assistant actually works

Tone of Voice Assistant isn't a spell-checker for brand voice. It's a compliance enforcement layer that sits inside the content creation workflow — embedded in every template, scanning every field as text is typed.

Three enforcement levels, set by your admin

Avoid

Terms that must be removed before submission. No suggested alternative.

Block

Terms that must be replaced with the suggested alternative before submission.

Suggest

Recommendations that improve tone but don't block publish.

A Tone of Voice Assistant word rule flagging 'feline' with the alternative 'cat' and a Warn badge, above a headline field with the recommended change to use 'cat' instead of 'feline'

Educational tips with every flag

  • Each flagged term carries an educational tip
  • Explains why the term is flagged
  • Shows the compliance reference
  • Provides what to use instead
  • Users learn the rules while they work

Configured once. Enforced across every user, every template, every workflow. Every flagged term, every correction, every approved publish is logged — exportable for regulators, trustees, auditors, or platform reviews.

In the field

Where Tone of Voice Assistant earns its keep

Tone of Voice Assistant is the same product in every use case. The configuration changes; the enforcement layer doesn't.

HR / Recruitment

Employment tribunal prevention

Who feels it

HR Director, Head of People, Hiring Managers

What Tone of Voice Assistant flags

Age-coded language ("young, energetic", "recent graduate", "digital native"), gender-coded language, disability and neurodiversity language, socioeconomic coding.

Why it matters

One Equality Act 2010 claim costs £15,000–£100,000. Charities and education bodies post dozens of adverts a year, drafted by people HR never sees.

Volunteer Recruitment

Equality Act + safeguarding governance

Who feels it

Head of Volunteering, Programme Managers, COO

What Tone of Voice Assistant flags

Discriminatory language in volunteer role descriptions, plus safeguarding-context gaps when a role involves vulnerable beneficiaries.

Why it matters

Volunteer recruitment is often less scrutinised than paid recruitment, which makes the risk higher, not lower.

Paid Ads

Beneficiary-sensitive copy + platform compliance

Who feels it

Head of Digital, Director of Communications, Paid Media Specialists

What Tone of Voice Assistant flags

Exploitative or retraumatising language about beneficiaries, unsubstantiated claims, misleading urgency framing, language that triggers Meta or Google ad-policy rejection.

Why it matters

A flagged or rejected ad costs spend, momentum, and (worst case) account suspension.

Charity Communications

Sensitive language across the organisation

Who feels it

Director of Communications, Brand Teams, Trustees

What Tone of Voice Assistant flags

Outdated medical metaphors ("fighting cancer" → "living with cancer"), retired collective terms ("BAME"), patronising person-first violations ("the elderly" → "older people").

Why it matters

Sector-led changes in respectful language move faster than your training cycle.

Corporate Fundraising

Co-branded partnership content

Who feels it

Head of Corporate Fundraising, Director of Partnerships

What Tone of Voice Assistant flags

Language drift in co-branded materials drafted by the partner organisation's CSR or HR team — where your brand is on the asset but you didn't write it.

Why it matters

Co-branded campaigns are a competitive differentiator in pitches worth £5K–£100K+.

Franchise / Federation

Language consistency across autonomous units

Who feels it

Franchisor HQ Brand Manager, Federation Communications Lead

What Tone of Voice Assistant flags

Unit-level language that drifts off the network's compliance standard — claims, promotions, recruitment language, regulatory wording.

Why it matters

A franchisor is liable for the language used across its network. A federation's reputation is the average of its members' worst output.

The dictionary

The rule-book behind the screen

Tone of Voice Assistant is only as good as the dictionary behind it. Your admin can configure rules from scratch — or start from a tested reference.

Inclusive Language Reference v1.0

RightMarket's own published rule-set: 93 terms across 8 categories, mapped to the Equality Act 2010, with tested alternatives for every term.

Take it to your legal team. Take it to your trustees. They'll recognise the framing.

It's one example of the kind of rule-book Tone of Voice Assistant enforces. Your safeguarding policies, brand language guidelines, healthcare claims rules, or franchise network standards load the same way.

Covers 8 categories

AgeGenderRace and ethnicityDisability and neurodiversitySocioeconomic codingHealth and condition languageReligion and beliefSexuality and family status
The Tone of Voice Rules admin screen in RightMarket, showing dictionaries for different teams and a table of avoid terms, alternatives, tips, and Prevent Submission or Warn notifications

The full picture

How Tone of Voice Assistant fits with the rest of the platform

Tone of Voice Assistant is the screening layer. The rest of RightMarket makes the workflow auditable.

Content Central

Pre-approved content blocks for users to compose from. Tone of Voice Assistant validates anything written outside those blocks.

Image Security

Verifies consent on every image used alongside flagged copy. Tracks expiry.

Approval Workflows

Routes flagged content through the right approvers. Every flag and correction visible to every reviewer.

Compliance Automation

Full per-asset audit trail. Who wrote, who was flagged, what changed, who approved, when it published. Exportable for regulators.

Right fit?

Who this is for

Tone of Voice Assistant is built for organisations where:

  • Many users write public-facing language — not just central communications
  • A central team is accountable for compliance, but doesn't draft every piece of content
  • A documented audit trail is non-negotiable — Charity Commission, CQC, OfS, FCA, franchisor liability, trustee oversight
  • A single breach is materially expensive — financially, reputationally, or both
NFPsEducation institutionsFederation & network bodiesFranchise HQs

If you're looking for a faster way to make a poster, RightMarket isn't the right fit. Tone of Voice Assistant is compliance infrastructure for organisations who need to prove what they publish.

What to do next

See the Tone of Voice Assistant in action

Book a demo and we'll walk through your specific compliance surface — and show you exactly how the Tone of Voice Assistant enforces your rules before publish.